They said it does not matter, sorry pay us $184 per person and you can go. If it did not go through, then how was I “confirmed”? I showed them on Gocity’s site where it literally says “City Lights Experience - Helicopter Tour Entry included with a New York Explorer Pass” and when you select buy, it takes you to the exact pass I purchased. I was told my NY Explorer Pass did not go through because I purchased an Explorer Pass and not a Build-your-own. When I arrived, everything was going well until we were walking back to the helicopter and I was stopped and asked to go to the front desk. I provided the company my GoCity Pass number when confirming as well. I made a reservation days in advanced with HeliNY (the company providing the tours) and was told on multiple occasions my reservation was confirmed. Ruined my entire birthday and all of my plans. This tour/activity will have a maximum of 6 travelers.If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund This experience requires a minimum number of travelers.If it’s canceled due to poor weather, you’ll be offered a different date or a full refund This experience requires good weather.Children under 2 must sit in an adults lap at no charge. Children must be accompanied by an adult.Please note: is a 10 minute drive to Linden Airport from the station, passengers can order either Uber, Lyft or use the local taxi service.Complimentary lockers are available to hold belongings while flying Only camera, cell phone and sunglasses can be brought aboard.
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